Professional team, quality training, improve the service system!
Service Concept
JOYIT always takes "customer first, keep promise" as its service tenet, and improving customer satisfaction as the guiding direction of after-sales service, and develops a set of customer service system with juyuan's characteristics to quickly provide customers with efficient and high-quality after-sales service.
Service Content
JOYIT communication promises to provide customers with timely, efficient and reliable after-sales maintenance services.
Fulfill after-sales service commitment:
Provide traceable services to all buyer users;Provide basic data for product upgrade and improvement.
JOYIT provides the following services for customers
- •7x24 Technical Support
- •Expert Technical Support
- •Equipment Upgrades
- •Software Spgrade
Service Method
- Telephone Support Service(7x24 Hours)
- On-site Support Service(7x24 Hours)
- Network Services(5x8 Hours)
- Remote Service(5x8 Hours)